House Cleaning Services by EH Clean in Concord, California

EH Clean has been cleaning our house for two years and every time they do an exceptional job. They have an attention to detail and always make my daughters room look so cute with arranging her stuff animals. They are thoughtful to use whatever products that fit our desire to be environmentally conscious. I can't recommend them enough!

I agree that Jana is professional and responsive. However, the quality of the work of the cleaning team that was sent to our home was not at all thorough. Over the course of a year, I regularly had to point out mildew buildup in our shower that was left behind and unaddressed. When I pointed it out the team would clean it but I hated having to keep pointing out the same thing. There were often spots on my hardwood floors that were clearly not cleaned. Bathroom floors were not mopped thoroughly. A member of the team who regularly cleaned our home was rotated out I don't know if she left the company or not and I was not notified. This person had her own keypad code to enter my home, I probably should have been advised to update/change it. The last straw was when the team left our house they forgot to lock my front door. The explanation I got was "they thought they locked it." Went back to our previous cleaners who were somewhat surprised at the condition of the place because ours no longer looked like a home that had been receiving regular cleanings. Maybe Jana has better teams than the one she sent us but I was displeased. Overall I felt the service we had was careless.