House Cleaning Services by Magic Touch Cleaners in Chicago Heights, Illinois

First time I went Inside Magic touch cleaners Owner didn't speak no one in the shop was talking. The owner was very rude and nasty towards me and my mother for her work. I brought in a pratically brand new Tommy Hilfigher coat that I had less then a year, they washed and dried my coat. Something that I could have done at home with the rest of my belongings. Then she told me"wash and dry is the same thing as dry cleaning and that she didn't shrink my coat contact the manifacture." Then when my mother as for a refund she then grab the coat off the floor and tried to throw it away and my mom went behind the counter and snatched the coat from her and then she called the police, we waited for cops to try to resolve the issue but that stated go thru court orders.I HIGHLY RECOMMEND YOU GO TO ANOTHER CLEANERS UNLESS YOU WANT TO DEAL WITH ATTITUDE AND WILLING TO REPLACE A ITEM IN WORSE MATTER THEN YOU BROUGHT IT.

This is my first time going to magic touch cleaners for a repair. My belt loop ripped at one seam and I requested it to be fixed. When I picked them up, I noticed the belt loop was not only a different size, but navy blue Photo is attached to my profile. Everything on these pants are black including the other loops. The taylor said she simply put the original loop back on. When I asked if the loop may have been fully ripped off accidentally, she denied it and said she just repaired the original one. I'm more upset being lied to than the loop itself and dont plan on coming back here for any type of service.