House Cleaning Services by Pride Restoration in Glen Carbon, Illinois

This is such a professional company! I called Pride recently when my sump pump backed up into my basement. They came right away & immediately took control of everything. I didn't have to do a thing! They were very courteous, compassionate and professional at all times. They asked permission to do this or that as they worked to first empty my basement of everything and then get it cleaned up. They had to replace dry wall and were very neat & clean during the process. They kept checking with me to make sure I was happy and that things were unfolding as I expected. I can't rave about this company enough! A shame all companies aren't this easy to work with or this professional & friendly. I am very grateful to them for such a good job and taking this huge worry off my plate! Thank you PRIDE!!!

Worst experience ever! We used them for an insurance claim and they missplaced multiple items and lied about it until they found it. Things that the insurance company paid for to be cleaned came back still smelling like smoke. They broke things and lied about it. They refused to submit the list of items that they were not able to cleaned so we couldn't claim the items that were totaled to the insurance company. They refused because the insurance company doesn't pay them extra for that list. They had a lack of integrity and were very obvious in their greed. I know this was not only my experience because after they sent our boxes back missing things we were contacted by the company because they were missing something from another person and were wondering if we had gotten it by accident! Don't use this company.

Do yourself a favor and don't use them for an insurance claim cleanup. They will ruin your things.