House Cleaning Services by MOLLY MAID of Valparaiso, Chesterton & Hobart in Valparaiso, Indiana

So very unhappy with service and with management. My experience was a huge scam. The first time they come to your house, they charge you double for the initial clean, which is fine. The first clean was awesome, ladies were nice and went above and beyond. 2 weeks later it was a different group of ladies and it was AWFUL. The ladies were still very nice, but I'm not paying them to be nice. When my husband walked in the door and said “I thought the cleaning people came today” YOU KNOW it was bad. The upstairs had never been vacuumed, nothing was dusted, garbage was left in my dining room and not taken out, things were misplaced, and there are a lot more issues. Once I realized how much WASNT done, I called management and they seemed like they were going to be helpful, they asked me to send pictures, which I did, and they never responded or called back. The LEAST I expected was to get my money back since I didn't get the service I was paid for, but NOPE. They processed my check anyways. I wouldn't want any of them back in my home after the carelessness of everything. I'm just really disappointed in the whole thing. Will be looking for a different cleaning company, and all the people I initially recommended to molly maid, I will have to warn now. Waste of time and money.

Team 4 was great. I'm so thankful to have them come to my house and clean. We are in the process of moving and it helps a great deal. Very professional and cleaned top to bottom! Thanks

Team 10 consisting of Brittany, Rose and Amanda showed up with a smile on their face and were very pleasant and friendly. They did a walk thru with me and immediately began to do a superb job with speed and thoroughness. They went above and beyond what I expected. My house is CLEAN. Thank you Molly Maids.