House Cleaning Services by Queens of Clean LLC in Leavenworth, Kansas

We normally don't like to comment about a local business unless we are able to recommend them. Unfortunately, in this case we were very disappointed in not only the service provided, but the owner's response or lack there of as well. We contacted Queens of Clean to come out and provide an estimate for a deep cleaning. It was to be just for the first floor of our home. The owner failed to show for the scheduled appointment, so my wife called the office and agreed to reschedule. The owner did a walk through, and took detailed notes of the services we requested. She told us she would be present with the crew, and joked she would play with our dog to keep him occupied. On the day the crew arrived, the owner was not present, the crew did not have a copy of her notes, and they were unaware we had contracted for a deep cleaning. My wife had to explain to the ladies what was expected, and had been contracted for. After three hours, it was unfortunately still not what I would consider a thorough deep cleaning. On a good note, the oven and refrigerator were both outstanding. When we contacted the owner to express our concern, she scheduled a new crew to come out and complete the job. She again told us she would be present to ensure it was done right, and to use this opportunity as a learning experience for her crew. The crew arrived for the appointment, but the owner never showed, did not provide the notes for her crew after explicitly stating they would have them; the crew was unaware what the job was and didn't have the correct supplies. Even after the return service, the job was still unsatisfactory and we are unable to recommend Queens of Clean.

These ladies deserve way more than 5 stars!! They made my house shine for the holidays and I couldn't be more thrilled!! Super professional and very personable!! I've booked them for every week after their first visit and I suggest you do the same!!