House Cleaning Services by Martinizing Dry Cleaning in Kansas City, Missouri

They ruined my Brooks Brothers necktie. The tie had a slight color change about the size of a quarter which looked like some kind of oil had gotten on that area of the tie. There were no stains that were different colors. When I got the tie back it had bled so that the tie was slightly blue. I was not happy about it and Angela suggested I wear a sport coat to hide it, really? They acted like it wasn't a big deal which really bothered me. They did not offer to do anything. They should have at least refunded my dry cleaning fee. Martinizing can keep my fee, but I will never return to them for dry cleaning. I have used them over the last 2 years, but not anymore.

We brought in a few garments to have dry-cleaned one of them was a 900 cashmere poncho coat. Define that the areas that need cle we're not clean and they had a bright yellow stain swatches all over the coach. We called and spoke to the owner Steve Hammond be and he claimed the coat came in like that and asked if we go into other dry cleaning places and make false accusations. He basically called me a liar and a criminal!!! I will see him in small claims court after I spread the word about this guy. Why would his counter help even accept this garment if they could not clean it. Please stay away from these guys. I'm sure they do good work on some things but is it worth the risk of being called a liar and fraud if you have a complaint. There are lots of other dry cleaners that do good work as well. Also stay away from the dry cleaning service with high v on Englewood road as they use this company for their dry cleaning as well. See you in court Steve.