House Cleaning Services by Pro-Clean Carpet Service, LLC in Independence, Ohio

Sent out a man with a portable unit to wet our carpets down, left the front door propped open and before even starting to work, he went back outside to talk on his phone . There was absolutely no reason to prop the door open in 85 degree weather with a portable unit that doesn't need hoses ran from a real truck. Carpets not clean at all so after he left I went over a few areas with our Bissell and was able to get the stains out. Didn't have change for 100 so gave us back 20 for a 59.95 service. Tech used bathroom twice in a 20 minute period, splashed water all over the place and couldn't stop sniffling when he came out. Then used the other sink to fill up his container with hot water and bent the faucet up to fill it!! Upon leaving he dumped the dirty water at the end of the driveway. I called Pro Clean today who denied sending this man to our house. After speaking to Joe the person they sent out, it was confirmed he was at our house and does work on the side for Pro Clean. Receptionist says they don't go to Painesville then said well we do but we didn't come there yesterday this was after I complained so of course they didn't Since this one star isn't good enough I also logged a complaint with the BBB. Save your money and choose a real company who doesn't give their extra work to a guy that drives a small economy hatchback with a carpet cleaner worse than my 200 old Bissell! BTW, carpets are upstairs in bedrooms not in a high traffic living room or hallway so there's no reason I was able to do a better job.

This company did a fantastic job cleaning my carpets. They showed up on time. They were very professional and courteous. My carpets were very dirty and when they left it looked like I had new carpeting. I will certainly use them again and I will recommend them to my friends.

Been using them for years. Great company. Does a wonderful job on all my projects. They do residential and commercial work. Highly recommended.