House Cleaning Services by KMA Electric and Heating & Cooling in Newark, Ohio

We had a new central air unit put in last year and they did excellent work. Today Dustin and Clint were here to check furnace and clean ductwork. Couldn't have asked for anyone more personable. Very nice as well as responsible.

I called KMA to finish installing a ceiling fan in my bathroom, it took a day for them to show up and give me a price of 250.00 with no warranty on the job. I explained to him that all I needed was the fan put into the opening in the ceiling and to be in working order. After I approved the proposal he started, the tech needed a ladder, tape to put the vent hose together and at the end a pop because he was thirsty. The photos that I have enclosed are after he finished and how he left the job, I called spoke to the manager and waited another day for someone to finish the job that I already paid for. During this time I had to clean the bathroom due to all the ceiling plaster that was left on the floor and not cleaned up by the first guy. After the second tech left there is still a hole between the fan and the ceiling, Overall extremely poor job, the manager never called to see how it went, I felt just like a number and they were trying to get more done and really did not care. I do not think that I will ever use this company of give them any type of recommendation!!!!

Great customer service! But felt because I was a female I may have been taken advantage of. Tech told me there was a crack in the heat exchanger and condemed it. 4-days later our insurance sent a company to look at it and said there are zero cracks and the smell most likely was from excess dust from the filter. They reconnected the furnace and there are ZERO issues. That saved me 6000 for the second opinion. They even said we could get another opinion if we still felt unsafe, but reassured they would not reconnect if there were and test that would have came back positive. Get second Opinions its work the wait in dollars.