House Cleaning Services by East Winds Dry Cleaners in East Greenwich, Rhode Island

Brought in a couple of placemats that just basically needed refreshing because they hadn't been used in a while. When I took them out today, the lime green color is now brown with iron marks on the corners. Like, when you're ironing and the iron scorches because the starch has gotten sticky or the iron wasn't clean. See the picture: the backside, original color at top and dirty brown scorched on the bottom. When I originally went to pick them up--this was on Monday after they were supposed to be ready by Friday--they told me they weren't ready yet because they had to "work on some grease stains". I told them they did not have grease stains. Now I know they messed them up and were probably trying to fix them. Won't be going back there.

Long time customer who would give 10 stars in a heartbeat... in 10 years, everyone here has been friendly and gives great service. The prices are super and home delivery rocks - Brian is a longtime driver who gets the job done no matter the weather. Kathy and her team always make good on the inevitable broken button or any other issue. Just a super place

Messed up a 300 north face coat, would not accept responsibility, said they didn't do it yet said it was cause my coat was 'old' lol BUT they didn't do it, and oh a 3 year old coat is old and can't be dry cleaned without problems. News flash: people dry clean 50 year old vintage clothes. Own up to your mistakes. Jerks. No apology. No sense of customer service.