House Cleaning Services by Breeze Dry Cleaning in Chapin, South Carolina

Dropped off 5 shirts and 5 dresses on July 30,2019 with the promise that they'd be done by 5 the following day.Go in to pick our things up and the shirts are ready but the dresses aren't the so for 2 weeks went in at least every other day and I'm told oh they plant didn't send then. Finally go in today August 16,2019 to get the dresses and they were there but they still charged me 65 which I feel like they should have done something for being it was a hold on their end and nothing to do with the dresses.

I am having a HORRIBLE experience with this dry cleaners, it actually makes me sick. I dropped off 2 dresses, just for cleaning. Neither had any stains on them that needed attention, as both had been lightly worn. When I picked up the items the 1 dress had blue stains all over it and the other had a big black stain on it. I was shocked. The ladies at the front desk were very unhelpful and stated I needed to speak with the owner. I attempted to call him but he never answers his phone. His staff stated I needed to text him. After texting him I finally got a response. After 2 attempts for them to try and “fix” my items both still have the stains. The owner stated to me that there is nothing they can do at this point, never offering any sympathy or taking any ownership. I've asked to receive reimbursement for not only my dry cleaning costs, but also the cost of both the dresses, and now the owner has gone mute. This has been an absolute nightmare. The lack of care from both the owner and his staff has been extremely frustrating and shocking. It is terrible that people can be so careless with other people's possessions.

The doctors of dry cleaning. So experienced with over 25 years of experience. They know their stuff and your garments are in good hands.