House Cleaning Services by Two Maids & A Mop in Greenville, South Carolina

Excellent work and outstanding attitude! Kayla and Destiny are the young ladies that came to our home and the work they did was incredible. Polite, intelligent and extremely hard-working - our house is spotless! Faith performed a quality check and advised on future services honestly, no over-selling. The ladies were punctual, scrupulous about details of their work and are genuinely delightful. Definitely recommend!

Someone on Facebook was asking for cleaning recommendations for deep cleanings and it occurred to me that I should also post this on here for a review. About a year ago I called and booked this company to do what they called a "Move-In Cleaning," stating that it was their most deepest clean and more in depth than even the deep clean they offered. I was moving into a new place and it was completely empty so there was nothing to get in the way of cleaning. I had never hired anyone to clean for me but we were moving in so fast I thought that it would really help to have the cleaning done so I could focus on the packing and unpacking and cleaning of the previous location we were moving out of. She said that all rooms, bathrooms, floors, ceilings, fixtures, doors, windows, blinds, appliances, the kitchen, closets, shelves, etc. would be cleaned. This was not done. I ended up having to go behind and clean so much that wasn't. I have attached pictures showing most of the areas as I continued to find things as I went along. Attached is the ones I found in bulk and sent to the company to show them. As you can see, the oven was not cleaned. The drawer below the oven doesn't even look touched. The dishwasher and shower head in the master bathroom still had rust that all came off with a good washing from me. The closet in the hallway and the guest bathroom had webs all in the top, bottom, and between the shelves. The shelves and windows weren't even wiped down, nor were the blinds that still had red, sticky stuff on them from the previous owners. The house looked better than before but it was clear that all that was done was a good wipe down. I had to go back and clean, which is what I paid 260 to have done. Deep cleaning wasn't done. If it was one thing here or there I wouldn't have said a word because people are imperfect and therefore make mistakes and miss things. But as we moved in and unpacked I started to notice more and more things. I took pictures and emailed them to the company with my concerns. I told them that I wanted a refund in the amount that was not done. In no way was this a deep clean. If it was, then there wouldn't have been all of this left over. I was willing to definitely pay for a cleaning, but I do not think that I should have to pay for the package that I do not believe was received, as shown by the pictures. I was met with being told that I did a walk through with the maids after the cleaning, which was a bold faced lie as that did not happen at all and no walk through was done. Mike Cuda emailed me and said that he would do another 100 cleaning as an apology but that if I wanted a money refund he would only give back 50. I said that that was unacceptable. I didn't need anyone to do a light cleaning in my home. What I needed was the deep cleaning before anything or anyone was in the house. This was not done . And 50 off 260??? He did not reply back. I went to the BBB and opened a complaint. They got no response either after the given time frame for claim responses expired the complaint was closed. They said they did not receive any answers from their attempts. And the company never processed their refund. So from what I can see, the company doesn't hold up any part of their word.