House Cleaning Services by Time Saver Laundry & Cleaners in Lenoir City, Tennessee

Best dry cleaners in town! Amazing people, thorough service, and great attention to detail. I will always bring my clothes to this great family and wonderful business.

We have been using them for almost a year. It a small family owned operation and while the owner is a friendly man, the young man he leaves in charge as the manager has absolutely no idea what customer service is. We picked up my husbands suits a few weeks back and when we took the shirts out from the plastic, it looked like they had been dropped on the floor and had hair and debris all over them. We decided to give them one more try and this last time they left out the 2 shirts all together. Unfortunately my husband had to leave on business the next morning and so he had to buy a new shirt on the road. When I went in today to talk to them about our most recent experiences, I spoke with the “manager”. He barely looked at me and basically told me it was impossible that the shirts weren't clean when we picked them up. When I then asked why the most recent order was missing the shirts, he said they must have not been ready everything was dropped off at the same time and they had more than a week to get everything done. He showed no empathy and just told me what I owed for the 2 shirts. The worst part about this place is that they don't give you ANY type of receipt for what you drop off so you have no proof of what they even took from you. I begrudgingly paid and told him they lost our business based solely on his attitude towards the customer.

Very clean, friendly, and professional business. Has gotten stains out of anything I've brought there and always returns my clothing exactly how I want it done. Overall a good business.