House Cleaning Services by Classic Dry Cleaners in Corinth, Texas

My review is not a poor due to their actual services, rather entirely on their customer service interaction. I have never used a laundromat for any services and when I called in to inquire about services, I asked if they wash and fold clothes for a fee. Apparently that is also a term as I was immediately cut off and told they dont do wash and fold services. Upon asking what services they do offer for cleaning clothes, the representative simply said "uh huh" and then hung up. The representative did not even acknowledge my question to clarify what services they provide when they disconnected except for saying "uh huh" which means there was zero active listening. I immediately called back in and spoke to another Rep names Taylor who was polite enough to clarify my question, however no apology or empathy in regards to my concern for her coworker. This Interaction alone will have me never step foot I this building, if this is the service I can expect for asking a single question, there are plenty of other companies that value their customers enough to provide at least the service a fast food employee in high school can provide. Listen and answer.

Outstanding cleaners. They don't cut corners on anything. They are consistently great. I am a long time customer, and I wish every retail experience was as positive as Classic Cleaners. The owner and management are on site. I have had one damaged garment in over 18 years as a customer, and they replaced it. Honesty, integrity, and trust are important. You get all 3 with Classic Cleaners.