House Cleaning Services by Rick’s Cleaners in West Lake Hills, Texas

While I liked Rick's for the affordable prices, their customer service is poor. They close at 5pm on Saturdays, and when I arrived at 5:01pm, the doors were already locked. There were two employees inside shook their heads and ignored me. They wouldn't let me in just to drop off two items. It was extremely rude. The lower prices are nice, but I would rather go to a more expensive cleaners that treats the customers better.

I gave Rick's on Bee Caves Rd a try because their prices are less expensive than my usual cleaners. They cleaned my items fine however I just went to drop off another load and after standing in line for a while and observing the staff, I decided not to leave my items. They are extremely unfriendly and take forever to assist customers. I will not go back. There was a sweet older woman in line in front of me who was trying to explain particular issues with her garments and the staff completely ignored her and didn't even make eye contact. I believe customer service is important and I will choose to give business to places who strive to be friendly in my community. I would encourage others to live in the Westlake area to not patron this business. I will gladly pay a few dollars more to return to my extremely friendly and competent dry cleaners... Reid's and Kim's.

Rick's Cleaners does the best work on my dry cleaning! The prices are fair and the turn around is very quick! The manager and staff at the Bee Caves location are very helpful. Thanks for doing a great job!