House Cleaning Services by Merry Maids of Spokane Valley in Spokane Valley, Washington

I called Merry Maids over a week ago to discuss the issue with the cleaning on one of my clients properties and we were finally able to connect today, which to me, when you run a business you should be easily reachable and called back quickly same day and it shouldn't take over a week to connect with the company. The home was not thoroughly cleaned, grime and crud on the stove top, in nooks and crannies, and the floor was sticky. Honestly it was not a 500 job for a 1200 sq ft home. They offered to come back and guarantee their cleaning, which at that point the buyer that moved in re-did the cleaning. We asked for a credit as coming back to clean a cleaned house didn't make sense and it would still cost the company to send out cleaners for a few hours anyway. They refused to credit their work and referred back to the 'contract'. Honestly if you do business that way, I no longer want to do business with you. It's not about the contract, but the integrity of the work and the clients best interest, which they do not have. Find yourself another cleaning company.

I had a great team of ladies come out to organize my pantry. I cannot even put into words how much this has improved my daily living. I felt a huge weight lifted off my shoulders. Mackenzie and Lexie were friendly and professional and Monik and Michelle were great during this process as well. This is an amazing service and well worth it.

Outstanding attention to detail. I am amazed how hard Holly works to get everything right. She is an excellent worker and we love all she does for us.

I called Merry Maids over a week ago to discuss the issue with the cleaning on one of my clients properties and we were finally able to connect today, which to me, when you run a business you should be easily reachable and called back quickly same day and it shouldn't take over a week to connect with the company. The home was not thoroughly cleaned, grime and crud on the stove top, in nooks and crannies, and the floor was sticky. Honestly it was not a 500 job for a 1200 sq ft home. They offered to come back and guarantee their cleaning, which at that point the buyer that moved in re-did the cleaning. We asked for a credit as coming back to clean a cleaned house didn't make sense and it would still cost the company to send out cleaners for a few hours anyway. They refused to credit their work and referred back to the 'contract'. Honestly if you do business that way, I no longer want to do business with you. It's not about the contract, but the integrity of the work and the clients best interest, which they do not have. Find yourself another cleaning company.

I had a great team of ladies come out to organize my pantry. I cannot even put into words how much this has improved my daily living. I felt a huge weight lifted off my shoulders. Mackenzie and Lexie were friendly and professional and Monik and Michelle were great during this process as well. This is an amazing service and well worth it.

Outstanding attention to detail. I am amazed how hard Holly works to get everything right. She is an excellent worker and we love all she does for us.