House Cleaning Services by Best Way Dry Cleaners in Oregon, Wisconsin

If I could give this place a 0 star rating, I would. I don't sew but I needed 2 pairs of palazzo pants hemmed up about an inch. I dropped off my items and was told about 2 weeks and on my ticket it says "will call". 23 days later....I call and ask if they are done, the girl says "yes", I asked when they got there and she didn't know. I immidiately go in, the daughter and mom team are there. I asked if this is how they conduct business? I explained I never got a call, the daughter couldn't answer any of my questions without total attitude. I directed my questions at the mom, asking her when they were planning on calling me? As she was sitting down eating at 8am, she said "they have been very busy, but when they are not busy they do give a call to their customers". Very very rude customer service, not to mention my bill was 38.00, which was the cost of one pair of the pants. Very unprofessional, I would never refer anyone. The cost would not have been an issue if the customer service would have been better, i was at least waiting for a simple apology.