House Cleaning Services by Pacific Cleaners in La Grange, Kentucky

This place is a revolving door of stone-faced, unpleasant people with no social skills. I always wonder, is this how you acted when you interviewed for the job? Also, the place has limited parking and the employees park right in front of the door leaving the paying customers to park farther away. Not to mention that their prices seem to go up every couple of months. I'm done with this place.

This was the worst dry cleaning experience that I've ever had. None, and I mean exactly none of the items we dropped off were actually dry cleaned. On top of that they lost my shirt. When I called to complain, I was told that I would have to call another company where the actual dry cleaning is done. Do not waste your time.

I have used Pacific Cleaners in LaGrange for over 10 years. Amber and Judy always did a good job taking care of me and my uniforms. Since they have been gone, there have been a myriad of people working behind the desk that have both done a decent job as well as a few that show no concern for customer appreciation. The latest instance involved another late delivery truck that had not showed by the 5:00 pm time listed on the pickup tag. When I asked as to when it would arrive, the lady said, “I don't know. It's probably stuck in traffic.” When I asked if there was any way to contact the truck or a manager, she said there wasn't. I waited over an hour and a half even past closing to get my uniforms. Still no truck. There needs to be a way to contact management to resolve these issues. Compensation for my lost time is in order.